FAQs

Welcome to Klassy, your number one source for all fashion-related things. We’re dedicated to providing you with the very best of Women’s Shoes, Kids Shoes, Bags, Clutches.

Visit Klassy Shop to discover variety of Klassy Shoes, Sandals and other products. To order any product (Shoes, Bags, Fragrances). Go to that product page then click on the “Add to Cart” button to add that product to your cart. Afterward, click on Checkout and then fill in the required information, choose your desired payment method and then Click on “Place Order”.

Deliveries usually take 2-5 business days. Please note that no orders are dispatched over the weekend or on Public holidays.

You may cancel your order any time before the order is processed by doing Whatsapp or Calling us at 03318805930. Once the order is shipped, you will receive the shipment confirmation via email, which contains tracking information. Once a product is shipped, the ‘Exchange/Claim Policy’ will apply.

To make any change to your order like change Shoe color or Size, etc. Contact us on Whatsapp or Call us at 03318805930 (Same number for Whatsapp)

Shipping charges depend upon the location of the customer. Shipping charges on every order will be shown on the Checkout page of that Order. Here is our Shipping Policy.

The product can be exchanged within 15 days of purchase subject to intact original condition and upon producing an original receipt.Items bought on sale cannot be exchanged, claimed, or returned in case of any defect.

We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases and depend upon the mode of Payment.Visit our Return & Exchange Policy Page for more information.

Yes, Cash on Delivery is available and even in low rates.

Yes, we accept Credit/Debit card payments. We use Bykea Cash payment gateway (Fully secured) to receive and process customers’ payments.

To know your Shoe Size you can take the help of our Size Charts available for Women, Men & Kids. Visit the Size Chart page here: Size Charts.